Privacy policy
Last updated: December 29, 2025
Givea ("Givea", "we", "our", or "us") operates an online donation and crowdfunding platform that enables individuals and organizations to contribute toward verified social impact initiatives, charitable causes, and celebration‑based giving experiences (the "Platform" or "Services").
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, make a donation, participate in a campaign, communicate with us, or otherwise interact with the Services.
If there is any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
For the purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. It does not include anonymized or de‑identified information.
Depending on how you interact with the Platform, we may collect the following categories of personal information:
a. Contact Information
Name
Email address
Phone number
Billing address (where required)
b. Donation and Payment Information
Donation amount and transaction details
Payment method used
Payment confirmation and reference numbers
Note: Payment details such as card numbers or banking credentials are processed securely by authorized payment partners and are not stored on our servers.
c. Account Information
Login credentials (where applicable)
Account preferences and settings
d. Communication Information
Information shared when you contact us via email, phone, forms, or support channels
Feedback, inquiries, or responses you provide
e. Device and Technical Information
IP address
Browser type and version
Device identifiers
Operating system
f. Usage Information
Pages visited
Interactions with campaigns or content
Date, time, and duration of visits
2. Sources of Personal Information
We collect personal information from the following sources:
Directly from you when you make a donation, create an account, fill out forms, or communicate with us
Automatically through cookies and similar technologies when you access or use the Platform
From service providers that support our operations (e.g., payment processing, analytics, communications, hosting)
From partners or third parties, where permitted by law and applicable agreements
3. How We Use Your Personal Information
We use personal information for the following purposes:
a. Platform Operations and Improvement
Process donations and issue confirmations or receipts
Manage user accounts and preferences
Deliver impact updates, photos, or videos related to your contribution
Improve platform functionality and user experience
b. Communication
Respond to inquiries or support requests
Send important service‑related notifications
Share updates related to campaigns you supported
c. Marketing and Awareness (Optional)
Share information about campaigns, initiatives, or platform updates that may interest you
You may opt out of promotional communications at any time
d. Security and Fraud Prevention
Protect the Platform and users from unauthorized access, misuse, or fraud
Verify transactions and maintain platform integrity
e. Legal and Compliance
Comply with applicable laws, regulations, and lawful requests
Enforce our policies and protect legal rights
4. How We Share Personal Information
We do not sell personal information. We may share personal information only in the following circumstances:
With trusted service providers performing services on our behalf (payment processing, analytics, communications, infrastructure)
With partners or affiliates involved in executing verified impact initiatives, strictly on a need‑to‑know basis
When legally required to comply with laws, court orders, or government requests
In connection with a business transaction such as a merger, restructuring, or dissolution, where permitted by law
All third parties are required to handle personal information in accordance with applicable privacy and security standards.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential Platform functionality
Analyze usage patterns and improve performance
Enhance user experience
You may control or disable cookies through your browser settings. Disabling cookies may limit certain features of the Platform.
6. Children’s Privacy
The Platform is not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.
7. Data Security and Retention
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Receive a copy of your personal information (data portability)
Opt out of promotional communications
To exercise these rights, please contact us using the details below. We may verify your identity before processing your request.
We will not discriminate against you for exercising your rights.
9. International Data Transfers
Your personal information may be stored or processed outside your country of residence. Where required, we rely on appropriate safeguards and lawful transfer mechanisms to protect such data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational needs. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Email: support@givea.in
Address: 02‑007, 2nd Floor, Emmar Palm Square, Sector‑66, Gurugram, Haryana – 122101, India