Terms of service
Last updated: December 29, 2025
Welcome to Givea. Givea is owned and operated by Ihskas Online Venture Private Limited. These Terms of Service (“Terms”) govern your access to and use of the Givea website, platform, and related services (collectively, the “Platform” or “Services”).
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1. About Givea
Givea is a donation and crowdfunding platform owned and operated by Ihskas Online Venture Private Limited, enabling individuals and organizations to contribute toward verified social impact initiatives, charitable campaigns, and celebration-based giving experiences.
Givea facilitates contributions and impact execution through trusted partners and on-ground teams. Givea does not guarantee specific outcomes but commits to transparency and good-faith execution of campaigns.
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2. Eligibility to Use the Platform
By using the Platform, you represent and warrant that:
• You are at least the age of majority in your jurisdiction
• You have the legal capacity to enter into a binding agreement
• You are using the Platform for lawful purposes only
Givea reserves the right to restrict or terminate access if eligibility requirements are not met.
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3. Donations and Contributions
a. Nature of Contributions
• All payments made on the Platform are voluntary donations or contributions toward listed causes or campaigns.
• Contributions are not purchases of goods or services.
b. Use of Funds
• Donations are allocated toward the campaign selected by the contributor.
• In rare cases where execution becomes impractical (due to operational, legal, or force-majeure reasons), Givea may reallocate funds to a similar cause aligned with the original intent, unless otherwise required by law.
c. No Guaranteed Outcomes
• While Givea strives to deliver verified impact and proof updates, specific outcomes, timelines, or formats are not legally guaranteed.
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4. Refunds and Cancellations
• Donations are generally non-refundable, as funds may be allocated or deployed shortly after contribution.
• Refunds may be considered only in exceptional cases, such as:
• Duplicate transactions
• Technical errors
• Legal or regulatory requirements
Any approved refund will be processed to the original payment method within a reasonable timeframe.
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5. Impact Proof and Updates
Givea may provide photos, videos, messages, or updates related to campaign execution as a goodwill transparency measure.
• Such content is shared for informational and emotional value, not as a contractual obligation.
• Delays may occur due to ground conditions, safety concerns, or logistical issues.
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6. User Conduct
You agree not to:
• Use the Platform for unlawful, misleading, or fraudulent purposes
• Interfere with the security or functioning of the Platform
• Upload or transmit harmful, abusive, or misleading content
• Attempt to gain unauthorized access to systems or data
Givea reserves the right to suspend or terminate access for violations.
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7. Intellectual Property
All content on the Platform—including text, logos, graphics, images, videos, and design elements—is the property of Givea or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit Platform content without prior written permission, except for personal, non-commercial use.
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8. Third-Party Services and Links
The Platform may include links or integrations with third-party services (such as payment processors or social platforms).
Givea is not responsible for the content, policies, or practices of third parties. Your interactions with third-party services are governed by their respective terms and policies.
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9. Disclaimer of Warranties
The Platform and Services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Givea disclaims all warranties, express or implied, including but not limited to:
• Fitness for a particular purpose
• Accuracy or completeness of information
• Uninterrupted or error-free operation
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10. Limitation of Liability
To the maximum extent permitted by law:
• Givea shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Platform or participation in campaigns.
• Givea’s total liability, if any, shall not exceed the amount of fees or contributions paid by you through the Platform in the preceding 12 months.
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11. Indemnification
You agree to indemnify and hold harmless Givea, its directors, officers, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising out of:
• Your use of the Platform
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
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12. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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13. Modifications to the Services or Terms
Givea may update or modify the Services or these Terms from time to time.
• Updated Terms will be posted on the Platform with a revised “Last updated” date.
• Continued use of the Platform after changes constitutes acceptance of the revised Terms.
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14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, unless otherwise required by applicable law.
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15. Contact Information
For questions, concerns, or legal notices related to these Terms, please contact:
Email: support@givea.in
Address: 02-007, 2nd Floor, Emmar Palm Square, Sector-66, Gurugram, Haryana – 122101, India